Logistics Operations Director

1 week ago

Markham, Ontario, Canada SHEIN Full time
About SHEIN

SHEIN is a global e-commerce leader in the fashion and lifestyle industry, dedicated to making high-quality products accessible to customers worldwide. Our innovative on-demand manufacturing technology enables us to connect suppliers directly to our agile supply chain, reducing waste and delivering a wide range of affordable products to customers globally.

With a strong presence in over 150 countries, we strive to foster an energetic and open culture that encourages collaboration, creativity, and innovation among our team members. We're committed to providing an exceptional customer experience through our dedication to quality, efficiency, and customer satisfaction.

Job Description: Warehouse Manager

We're seeking a highly motivated and experienced Warehouse Manager to oversee the day-to-day operations of our warehouse, ensuring seamless execution of logistics processes and maintaining productivity levels. This role will embody the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

The successful candidate will be responsible for leading a team of warehouse professionals, managing inventory control, planning, and cycle counts, as well as developing and mentoring staff to maximize their contributions. They will also be expected to analyze data to improve productivity and cost efficiency, implement Total Quality Management (TQM) principles, and understand end-to-end supply chain processes.

Responsibilities:
  • Oversee daily warehouse operations including receiving, put-away, picking, sorting, packing, and shipping
  • Schedule and train the workforce efficiently
  • Ensure compliance with all safety and health regulations
  • Lead and manage warehouse projects, including PMO project management efforts, ensuring all projects are delivered on time, within scope, and within budget
  • Achieve all KPIs including productivity, PPH (Pieces Per Hour), UPH (Units Per Hour), and cost per unit
  • Maintain quality assurance by meeting all quality metrics
  • Manage departmental P&L and control costs
  • Develop and mentor warehouse teams to maximize their contributions
  • Support strategic planning and continuous improvement efforts
  • Analyze data to improve productivity and cost efficiency
  • Implement Total Quality Management (TQM) principles to reduce errors and defects
  • Understand end-to-end supply chain processes, use WMS, TMS and other tools to manage day-to-day operations
  • Plan daily labor needs including 3PL and temporary labor
Qualifications:
  1. Bachelor's Degree in logistics management, business management, or related fields would be an asset
  2. Over 8 years of work experience in warehouse and logistics management including 2+ years of leadership experience and 5+ years of experience in working with 3PL
  3. Experience in health and safety management is a mandatory requirement
  4. Highly motivated, energetic, and capable of addressing issues with a strong sense of urgency
  5. Ability to effectively prioritize and delegate work
  6. Strong analytical skills with the ability to report and recommend solutions to challenges
  7. Strong communication skills, both verbal and written
  8. Proficiency in computer software (Microsoft Word and Excel)
Compensation

We offer a competitive salary of $85,000 - $110,000 per annum, depending on experience, as well as benefits and opportunities for professional growth and development.

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