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Food and Beverage Operations Manager

1 month ago

Edmonton, Alberta, Canada PURE Canadian Gaming Full time

Job Summary

The Food and Beverage Supervisor plays a crucial role in ensuring superior guest satisfaction by assisting the Food and Beverage Manager in managing the department. This individual will oversee the overall food and beverage operations at the casino, including supervising staff, managing inventory, and handling customer inquiries.

Key Responsibilities

  • Assist the Food and Beverage Manager in managing the department to ensure superior guest satisfaction.
  • Supervise staff, building morale and fostering an environment of co-operation and efficiency.
  • Assist with scheduling staff, inventory, and cost control.
  • Handle customer inquiries and complaints in a quick and effective manner.
  • Assist with basic restaurant operations, including preparing payroll and conducting employee performance reviews.

Requirements

  • Prior supervisory experience preferred.
  • Strong Food and Beverage knowledge.
  • 3 – 4 years' experience working in Food and Beverage operations.
  • Excellent communication skills.
  • Computer knowledge and Point of Sales system knowledge.
  • Pro-serve certification.
  • Ability to obtain a security clearance.

Work Conditions

  • Must be able to stand for prolonged time periods.
  • Pushing, pulling, bending, stooping, upward reaching, and prolonged periods of standing and/or walking.
  • Must be available to work all shifts, including evenings, weekends, and holidays.