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Food and Beverage Service Associate

4 weeks ago

Edmonton, Alberta, Canada Royal Sweets And Restaurant Ltd Full time

Job Summary: We are seeking a skilled Food and Beverage Service Associate to join our team at Royal Sweets And Restaurant Ltd. As a key member of our service staff, you will be responsible for providing exceptional customer service, preparing and serving food and beverages, and maintaining a clean and welcoming environment.

Key Responsibilities:

  • Address customer complaints and concerns in a professional and courteous manner.
  • Prepare and serve specialty food and beverages to customers.
  • Present bills to customers and accept payment in cash, credit, or debit cards.
  • Describe menu items, including daily specials, to customers.
  • Advise customers on menu selections and make recommendations.
  • Clear and clean tables, trays, and chairs.
  • Greet patrons, present menus, and answer questions regarding food and beverages.
  • Serve food and beverages to customers.
  • Take orders and relay them to kitchen and bar staff.
  • Provide exceptional customer service at all times.

Work Conditions and Physical Capabilities:

  • This role is physically demanding and requires standing for long periods, lifting, and bending.

Personal Suitability:

  • Organized and reliable individual with excellent communication skills.
  • Team player with a positive attitude and a commitment to providing exceptional customer service.