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Executive Vice President of Operations
2 months ago
GDI Integrated Facility Services is seeking an experienced Executive Vice President of Operations to lead our operations within their designated business unit. This key role is accountable for implementing a culture of operational excellence, standardization, and continuous improvement of business processes.
Key Responsibilities- Operational Excellence: Accountable for operational excellence, results, and cost control within their designated business unit.
- Process Execution: Owns the process execution of all Operational functions, including delivery and execution of all contracted services, monthly/quarterly reviews, and tracking and reporting key metrics.
- Client Relationships: Builds and maintains long-term relationships with our clients' key decision-makers, directly and through their leadership team.
- Financial Performance: Actively tracks financial performance to budget and addresses any issues to achieve corporate financial objectives without neglecting quality standards, safety, or customer satisfaction.
- Staffing and Development: Actively tracks and manages staffing levels to ensure local teams can execute existing and future work effectively. Develops the operational knowledge and management capabilities of their team and builds a succession plan by guiding team members in their career development.
- Process Improvement: Continuously monitors the overall performance of each site and makes appropriate changes as needed. Implements technological tools to ensure the efficiency of current processes.
- Business Development: Participates in the maintenance and development of new business opportunities in collaboration with the sales department. Executes our strategic plan to standardize all operational processes and improve operational efficiency.
- Leadership and Collaboration: Member of the business unit Senior Management Team, promoting collaboration with all other department heads and an active participant in new strategic initiatives.
- Bachelor's degree in administration, finance, or another relevant field.
- 5+ years of management in a related field required.
- Demonstrated skills in project management and budget management.
- Understanding of Owner/Operators, 3rd party Managers, Service Providers.
- Involvement in industry associations, e.g., BOMA.
- Strong business acumen with a broad understanding of the fundamentals of business issues.
- Strong interpersonal skills with the ability to collaborate and build consensus.
- Strong leadership and people management experience.
- Analytical skills in problem-solving and implementing action plans.
- Attention to detail and a strong focus on execution of plans.
- Autonomy and great capacity for initiative.
- Must be bilingual (English and French).
