Facilities Coordinator

3 weeks ago


Mississauga, Ontario, Canada Carter's Retail Inc. Full time

Facilities Coordinator Role at Carter's Retail Inc.

Carter's Retail Inc. is a leading North American apparel retailer exclusively for babies and young children. We are seeking a skilled Facilities Coordinator to support our 950+ retail stores across North America.

Key Responsibilities:

  • Coordinate daily facility maintenance functions and repairs with a focus on customer service in a fast-paced environment.
  • Manage the vendor network, including General Repairs, HVAC, Lighting/Electrical, Plumbing, Janitorial, and Vertical Transportation.
  • Effectively manage a high volume of incoming service requests, prioritizing tasks to ensure timely completion.
  • Provide excellent customer service through inbound/outbound phone calls and email correspondence, handling inquiries and ensuring customer satisfaction.

Requirements:

  • Attention to detail and ability to prioritize effectively while balancing feedback from multiple stakeholders.
  • Strong aptitude for technology and process workflows, highly proficient in MS Office with advance level skills in Excel required.
  • High level of technical skills with demonstrated ability to manage, manipulate, analyze large data sets, research data issues, draw conclusions, provide resolution, and develop actionable recommendations.

About Carter's Retail Inc.

Carter's Retail Inc. is a company that values meaningful work, constant learning, and genuine people. We are guided by core values that promote inclusion and innovation in everything we do.



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