Food and Beverage Service Professional
12 hours ago
Are you passionate about delivering exceptional customer experiences in a fast-paced restaurant environment? We are seeking a skilled Food and Beverage Service Professional to join our team at IHOP Fallsview
About the RoleThis exciting opportunity involves serving customers with a smile, ensuring their dining experience is memorable and enjoyable. As a key member of our front-of-house team, you will be responsible for managing tables, taking orders, and providing exceptional service to our guests.
Key Responsibilities- Greet patrons and present menus, making recommendations and answering questions regarding food and beverages;
- Serve food and beverages, maintaining a high level of quality and presentation;
- Take orders and relay them to the kitchen and bar staff in a timely manner;
- Address customer complaints or concerns, providing solutions and apologizing when necessary;
- Work collaboratively with colleagues to ensure seamless service delivery;
- Maintain a clean and safe working environment, adhering to health and safety standards;
- 1 year to less than 2 years of experience in a similar role;
- Demonstrated ability to work in a fast-paced environment, prioritizing tasks and managing multiple tables;
- Excellent communication and interpersonal skills, with a focus on providing exceptional customer service;
- Ability to work under pressure, remaining calm and composed in challenging situations;
- Flexibility to work varying shifts, including evenings, weekends, and holidays;
- Availability to participate in ongoing training and development opportunities;
- A competitive salary range of $35,000 - $45,000 per year, based on experience;
- A comprehensive benefits package, including health, dental, and vision coverage;
- Ongoing training and development opportunities to enhance your skills and knowledge;
- A dynamic and supportive work environment, with a focus on teamwork and collaboration;
- The chance to work in a well-established brand with a global presence;
Please note that this is an estimated salary range, and actual compensation may vary based on individual circumstances.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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