Internal Communications Specialist

14 hours ago

Toronto, Ontario, Canada The Subway HR Team Full time

The Subway HR Team is seeking a highly skilled Sr. Manager, Internal Communications to join our team in Canada.

About the Role:

  • As a Sr. Manager, Internal Communications, you will collaborate with key business stakeholders to gather, prioritize, and deploy updates that serve our franchisees effectively.
  • You will oversee creating, editing, and delivering content to support the success of franchisees and other stakeholders across our global organization.
  • This role requires strong strategic communications counsel for business and develop franchisee-facing content, including bilingual videos for The Feed, franchisee webinars, franchisee-facing presentations, ad-hoc team communications, and town hall content.
  • You will work collaboratively with Canadian and North American stakeholders, including the Field Communications team, to develop timely communications plans and help generate a steady stream of weekly communications.

Responsibilities:

  • Provide strategic communications counsel for business and develop franchisee-facing content.
  • Collaborate with the Assistant Manager, Field Communications, to produce regionally targeted, dynamic, and accurate materials and content for The Feed.
  • Build relationships with cross-functional partners within the business to gain an understanding of day-to-day happenings across initiatives and provide communications support.
  • Develops agenda and content for field events and conferences, ensuring alignment with overall business objectives and messaging framework.
  • Uses back-end metrics and data to inform strategic recommendations for communication with franchisees and the field.
  • Contributes positively to team culture by coaching, teaching, and being a team player.
  • Supports employee communications in Canada as part of the global employee communications team.

Qualifications:

  • Bachelor's degree required in Communications/Public Relations, Marketing, Journalism, English or related field preferred.
  • 8-10 years of communications experience required.
  • Creates dynamic and creative content to connect franchisees and Field Operations teams to the organization and business goals.
  • Excellent written and verbal communication skills in English are required; proficiency in French would be an asset.
  • Must be able to communicate with diverse stakeholders.
  • The ability to thrive in a fast-paced, evolving environment.
  • Builds solid relationships and partnerships with organizational leaders, functional contacts, and colleagues across the globe.
  • Curious and eager to learn about the Subway business and franchisees' day-to-day experiences.
  • Experience working with Microsoft Office Suite products.
  • Quickly learns new technologies to drive more effective engagement.
  • Uses analytics tools to measure communications effectiveness throughout the content lifecycle.

What We Offer:

  • Insurance Plans
  • RSP
  • Competitive Bonus: $85,000 - $110,000 per year
  • Tuition Reimbursement
  • Company Holidays
  • Employee Resource Groups
  • Volunteering time

Apply Today:

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