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Senior Travel Operations Manager

1 month ago


Calgary, Alberta, Canada CANADA INC. Full time
About the Role

We are seeking a highly skilled Senior Travel Operations Manager to join our team at CANADA INC. This is an exciting opportunity for a seasoned professional to lead our travel operations and drive success in a dynamic environment.

Key Responsibilities
  • Coordinate Activities: Lead the coordination of activities with other work units or departments to ensure seamless execution of travel-related tasks.
  • Establish Schedules and Procedures: Develop and implement effective work schedules and procedures to optimize productivity and efficiency.
  • Resolve Work Problems: Identify and resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
  • Client Support: Assist clients/guests with special needs, ensuring their travel experiences are exceptional.
  • Work Coordination: Coordinate, assign, and review work to ensure timely completion and high-quality results.
  • Staff Management: Hire and train staff in job duties, safety procedures, and company policies to maintain a skilled and motivated team.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Work Setting: The ideal candidate will have experience working in a travel agency or a related industry.
What We Offer
  • Competitive Salary: $45,000 - $60,000 per year, depending on experience.
  • Benefits: A comprehensive benefits package, including health and dental insurance, retirement savings plan, and paid time off.
  • Opportunities for Growth: Professional development opportunities to enhance your skills and advance your career.
Work Conditions and Physical Capabilities
  • Attention to Detail: The ability to maintain attention to detail and accuracy in a fast-paced environment.
  • Overtime Required: The willingness to work overtime as needed to meet business demands.
  • Work under Pressure: The ability to work effectively under pressure and manage competing priorities.
Personal Suitability
  • Client Focus: A strong focus on providing exceptional client service and building long-term relationships.
  • Interpersonal Skills: Excellent interpersonal skills to effectively communicate with colleagues, clients, and stakeholders.
  • Flexibility: The ability to adapt to changing circumstances and priorities.
  • Initiative: A proactive approach to identifying opportunities and solving problems.
  • Organized: The ability to prioritize tasks, manage multiple projects, and maintain a high level of organization.
Support for Newcomers and Refugees
  • Newcomer Support: We welcome newcomers and refugees who were displaced by conflict or natural disaster and support them in integrating into our community.
  • Credential Recognition: We assist newcomers and refugees with foreign credential recognition to help them build a successful career in Canada.