Global Team Leader

4 days ago


Waterloo, Ontario, Canada Manulife Full time

The Global Team Leader - Group Benefits will be responsible for overseeing the daily operations of our benefits administration services. This includes managing a team of benefits administrators, electronic file analysts, and member set-up specialists.

You will also be responsible for identifying opportunities for service, cost, and employee experience improvements, and developing action plans to address these gaps.

To succeed in this role, you will need strong leadership skills, experience in operations management, and a proven track record of driving process improvements.

Key Responsibilities:

  1. Manage a global team of benefits administrators, electronic file analysts, and member set-up specialists.
  2. Identify opportunities for service, cost, and employee experience improvements.
  3. Develop action plans to address these gaps.
  4. Provide regular updates to executive leadership on departmental performance and strategic initiatives.

Requirements:

  1. At least *** years of experience in leading high-performing teams and driving operational excellence.
  2. Strong leadership skills.
  3. Experience in operations management.
  4. Proven track record of driving process improvements.


  • Waterloo, Ontario, Canada Stantec Consulting International Ltd. Full time

    About UsAt Stantec Consulting International Ltd., we strive to create an exceptional work environment that fosters collaboration, creativity, and growth. As a global leader in the industry, we pride ourselves on our commitment to delivering innovative solutions that make a lasting impact.Job DescriptionWe are seeking a highly skilled Finance Manager to join...


  • Waterloo, Ontario, Canada Sun Life Financial Full time

    Disability Payment Team Leader page is loadedDisability Payment Team LeaderApply locations Waterloo, Ontario time type Full time posted on Posted 2 Days Ago job requisition id JR00108904You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic...


  • Waterloo, Ontario, Canada GHD Full time

    Job DescriptionThe Future Energy Leader will work closely with Market Leaders, Service Line Leaders, and Business Group Leaders to define opportunities and execute resulting projects. Key responsibilities include:Focusing on decarbonization of gaseous and liquid fuel networks, as well as the production of renewable electricity.Providing strategic planning...


  • Waterloo, Ontario, Canada Perkins Restaurant & Bakery Full time

    About the RoleThe Kitchen Shift Leader is a critical position in our restaurant, responsible for ensuring that all menu items are prepared, portioned, and presented properly. This involves adhering to established procedures, performance standards, and local health department regulations.Key ResponsibilitiesEnsuring menu item quality and presentationManaging...


  • Waterloo, Ontario, Canada Manulife Financial Full time

    Role DescriptionWe are seeking an experienced professional to fill the role of Director, Operational Resilience in our Canada Operations team. As a key member of our team, you will be responsible for driving operational resilience initiatives, mitigating risks, and ensuring business continuity.Key Responsibilities:Develop and execute strategies to enhance...


  • Waterloo, Ontario, Canada Non-disclosed Full time

    We are seeking an exceptional leader to serve as Chief Executive Officer for our Canadian operations.About UsA leading privately owned banking group operates globally with headquarters in Europe. It has operations spanning international locations across 4 continents.The Role:The CEO will provide strategic leadership to drive growth and deliver in-year...


  • Waterloo, Ontario, Canada ROSS Full time

    ROSS is seeking an experienced Software Development Manager to join our team. As a global leader in healthcare solutions, we require a skilled professional to lead our Software Development function at the Waterloo site.The successful candidate will have a strong background in software development, with experience in managing teams and leading projects. They...


  • Waterloo, Ontario, Canada Definity Financial Corporation Full time

    What can you expect in this role?- Leading a team of Auto PD Claims Adjusters dedicated to a transportation network company.- Provide the team with direction and coaching to ensure the efficient handling of telephone adjusted auto.- Providing ongoing coaching and mentoring to the team in the management of day-to-day business issues applying Performance...


  • Waterloo, Ontario, Canada Manulife Full time

    The Global Compliance Manager plays a vital role in ensuring Manulife's commitment to regulatory compliance and risk management excellence. The ideal candidate will possess a deep understanding of global data protection regulations and laws, developing and maintaining comprehensive compliance programs, standards, and practices.This senior-level position...


  • Waterloo, Ontario, Canada GHD Full time

    At GHD, we don't just believe in the power of commitment, we live and breathe it every day.That's why we pledge to support and empower all of our people to make a positive impact when working hand in hand with our business to drive change. We'll help you accelerate your career and empower you with the right technology and training as you bring ideas and...


  • Waterloo, Ontario, Canada AEO Full time

    Your Role as Store Team LeaderAs the full-time Store Team Leader, you embody entrepreneurial spirit and take pride in maximizing daily store operations. You are passionate about developing a strong team through effective coaching and training, making strategic decisions to drive your business, consistently delivering operational excellence, and ensuring your...


  • Waterloo, Ontario, Canada Definity Financial Corporation Full time

    What can you expect?Contribute to the profitable growth of Economical's commercial insurance business by implementing standardized underwriting processes and services that meet or exceed broker needs and expectations.Manage a team of underwriters and underwriting technicians in Small Business IRCA Underwriting Operations who are assigned risks that have a...


  • Waterloo, Ontario, Canada ClearCourse Full time

    Role OverviewWe are seeking a skilled Customer Support Manager to lead our support team and drive service excellence. The ideal candidate will have a minimum of 3 years of experience in an IT support or customer-facing role, with strong organisational and time management skills.About the Job:Manage, support, and develop the Customer Support team, conducting...

  • Sales Team Leader

    6 days ago


    Waterloo, Ontario, Canada Insight Technology Full time

    About the RoleWe're seeking an experienced Inside Sales Manager to join our team at Insight Technology. As a key member of our sales leadership, you'll play a pivotal role in driving revenue growth and exceeding sales targets.The ideal candidate will have a proven track record of success in inside sales or a related field, with a strong ability to lead,...


  • Waterloo, Ontario, Canada BASF SE Full time

    Job DescriptionWe are seeking a highly skilled Global Controlling Manager to join our team at BASF SE.Prepare and present monthly analysis of financial performance, highlighting key trends and business developments.Develop and implement key performance indicators (KPIs) to measure divisional performance.Collaborate with Business Unit Controlling teams to...


  • Waterloo, Ontario, Canada FLIR Systems, Inc. Full time

    Job Summary: We are seeking a highly skilled Customs Compliance Leader to join our team. As a key member of our organization, you will be responsible for ensuring effective customs compliance across all business units in Canada.About the Role: The Customs Compliance Leader will support our business units in managing traffic and customs compliance,...


  • Waterloo, Ontario, Canada ROSS Full time

    Our client, a major Insurance company in the K-W-C triangle, is seeking two team leaders and two junior-mid level analysts.As a member of the Actuarial Services Department, you will be part of a dynamic Research and Development team.Key ResponsibilitiesYou will be responsible for utilizing various statistical techniques to explore and analyze large...


  • Waterloo, Ontario, Canada Agfa-Gevaert Full time

    At Agfa HealthCare, we're seeking a motivated Software Development Team Lead to contribute to shaping the future of Medical Imaging.This critical role involves leading a group in delivering high-value, efficient software solutions. As a Team Lead for Enterprise Imaging, you'll guide a team of experienced developers through the design, implementation, and...


  • Waterloo, Ontario, Canada ROSS Full time

    Our client is a major Insurance company in the K-W-C triangle.They're looking for two team leaders and two junior-mid level analysts. We are offering a $750 referral fee as per the details found on our website.As a member of the Actuarial Services Department, you will be part of a dynamic Research and Development team. You will be responsible for utilizing...


  • Waterloo, Ontario, Canada BASF SE Full time

    WHAT YOU CAN EXPECTAnalysis of Performance: Collaborate with Business Unit Controlling teams to prepare monthly analysis highlighting key business development, trends and outlook of financial performance, enhancing reporting and forecasting accuracy based on big data.KPI Preparation: Prepare an overview of key performance indicators (KPIs) to explain the...