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Guest Services Host
2 months ago
We are seeking a highly skilled and enthusiastic Guest Services Host to join our team at Hydra Estiatorio Mediterranean. As a Guest Services Host, you will be responsible for creating a warm and welcoming atmosphere for our guests, ensuring that their dining experience is exceptional from start to finish.
Key Responsibilities:- Greet and Welcome Guests: Provide a warm and genuine greeting to all guests as they arrive, setting the tone for a memorable dining experience.
- Provide Exceptional Service: Offer personalized attention to guests, ensuring that their needs are met and exceeded.
- Manage Front-of-House Operations: Maintain a clean and organized front-of-house environment, ensuring that all areas are tidy and well-maintained.
- Coordinate Seating and Service: Seat guests and ensure that they are aware of any features or specials, providing a seamless dining experience.
- Support Server and Bar Service Teams: Assist the server and bar service teams as needed, ensuring that all guests receive exceptional service.
- Excellent Communication Skills: Possess strong verbal and written communication skills, with the ability to effectively interact with guests and colleagues.
- Customer Service Experience: Previous experience in customer-facing roles, with a proven track record of providing exceptional service.
- Flexibility and Adaptability: Be able to work in a fast-paced environment, with the ability to adapt to changing situations and priorities.
- Teamwork and Collaboration: Possess a strong team-oriented mindset, with the ability to work effectively with colleagues to achieve common goals.
- Physical Demands: Be able to stand for prolonged periods, walk, and lift up to 10 pounds, with the ability to work in a dynamic and fast-paced environment.
