Disaster Restoration Specialist
3 weeks ago
We are seeking a skilled Disaster Restoration Technician to join our team. As a key member of our production team, you will be responsible for conducting various general cleaning services at assigned residential and commercial client sites.
Duties & Responsibilities:
The following is a list of the essential duties and responsibilities of this job.
• Review work orders assigned daily and communicate with other associates involved as needed
• Check routing and directions to each job as required
• Inspect materials and equipment required for the scheduled jobs is in good working order and loaded on company vehicles prior to leaving the office
• Use the information systems to update job information, payroll and timekeeping, and general communication
• Complete jobs to specifications to customer's satisfaction, observing all safety protocols
• Manage work assignments within units allocated, and ensure the materials and equipment units taken are recorded on the work orders
• Inspect the work completed to ensure the job meets ServiceMaster standards and customer requirements
• Facilitate customer inspection of the job after completion, request customer signs off on the form indicating their satisfaction, and process payment for work completed
• Handle re-service requests promptly and courteously
• Take a personal and genuine interest in providing customer satisfaction
• Provide training to Crew Helpers to complete all jobs in accordance to specifications outlined
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty listed above satisfactorily. The requirements listed below are representative of the knowledge skills and abilities required.
• Results-oriented individual with the ability to interpret and effectively manage multiple and competing priorities and timelines
• Strong management, delegation, planning and leadership skills
• Effectiveness in the areas of construction safety and productivity
• Effective communication skills both written and verbal
• Ability to engage clients and deliver excellent service
• Thorough decision-making skills
• Highly organized, strong attention to detail and ability to multi-task
• Demonstrated sound work ethics
• Proven ability to build and maintain strong working relationships
• Flexible, adaptable and able to work effectively in a variety of settings and with shifting priorities and deadlines
• Operates with honesty and integrity with a genuine desire to make valuable contributions to the team
• Team player that fosters team-based learning
This position requires a high level of physical exertion. Moderate intensity of sensory effort is required. We offer a competitive salary of $18.00 - $24.00 per hour.
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