Quality Assurance Manager

12 hours ago


Ingersoll, Ontario, Canada TRIGO Full time
Overview

We are seeking a highly skilled Quality Assurance Manager to join our team at TRIGO. The successful candidate will be responsible for ensuring customer satisfaction by providing quality services/support and training, developing, and motivating team members.

Job Description

The Quality Assurance Manager will provide leadership and guidance to site personnel, support and maintain a positive and productive atmosphere at sites, and ensure all company and customer guidelines are upheld.

Responsibilities:
  • Establish and maintain relationships with customers and site personnel.
  • Daily communication with various stakeholders at the site level.
  • Assist Site Leaders or Sr. Site Leaders as needed.
  • Train inspectors and validate adherence to process (ie: audits).
  • Communicate changes in projects and work instructions to inspectors.
  • Document and report non-conformances to Site Leader/Supervisor.
  • Make independent judgments for subjective scenarios according to project needs.
  • Troubleshoot and problem solve with the Site Lead/ Supervisor, for issues pertaining to process flow, new criteria, spikes/spills.
  • Manage material movements using inventory management tools (ie: scanners) as needed.
  • Work as an inspector when required.
  • Comply with local and company Health & Safety legislation, laws, and policies.
  • Comply with all TRIGO and site specific customer policies.
Required Skills and Qualifications

The ideal candidate will possess:

  • 1+ year in Quality related position preferred.
  • Demonstrate leadership ability.
  • Proficiency in English.
  • Excellent written and verbal communication skills.
  • Computer skills Microsoft Office (basic Microsoft Excel proficiency) and Outlook.
  • Ability to take initiative and handle highly sensitive and confidential material.
  • May require the ability to travel on a flexible schedule as needed for variable lengths of time and distances.
  • Walk and/or stand for long periods of time.
  • Lift / move 50 pounds.
  • Work in a repetitive environment to include one or more of the following: lift, twist, grasp, grip, reach, pull, push, bend, squat, kneel.
  • Work in an environment that may include exposure to extreme heat or cold, loud noises, moving mechanical parts or machinery, fumes and odors.
Estimated Salary

$60,000 - $80,000 per annum, depending on experience.



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