Restaurant Shift Manager

2 weeks ago


Tillsonburg, Canada Wendy's Full time

Job Summary: We are seeking a highly motivated and experienced Restaurant Shift Manager to join our team at Wendy's. As a Restaurant Shift Manager, you will be responsible for leading a team of food service staff to ensure excellent customer service and high-quality food products.

Key Responsibilities:

  • Supervise and coordinate the activities of food service staff to ensure efficient service and high-quality food products.
  • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe work environment.
  • Estimate ingredient and supply requirements to ensure adequate stock levels.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions.

Requirements:

  • 7 months to less than 1 year of experience in a food service environment.
  • Excellent communication and interpersonal skills to lead a team and provide excellent customer service.
  • Ability to work in a fast-paced environment with tight deadlines and high pressure.
  • Flexibility to work a variety of shifts, including evenings and weekends.

Work Environment:

  • Fast-paced restaurant environment with a focus on excellent customer service and high-quality food products.
  • Team-oriented work environment with opportunities for professional growth and development.


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