Restaurant Shift Manager
2 weeks ago
Job Summary: We are seeking a highly motivated and experienced Restaurant Shift Manager to join our team at Wendy's. As a Restaurant Shift Manager, you will be responsible for leading a team of food service staff to ensure excellent customer service and high-quality food products.
Key Responsibilities:
- Supervise and coordinate the activities of food service staff to ensure efficient service and high-quality food products.
- Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe work environment.
- Estimate ingredient and supply requirements to ensure adequate stock levels.
- Address customer complaints and concerns in a professional and courteous manner.
- Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions.
Requirements:
- 7 months to less than 1 year of experience in a food service environment.
- Excellent communication and interpersonal skills to lead a team and provide excellent customer service.
- Ability to work in a fast-paced environment with tight deadlines and high pressure.
- Flexibility to work a variety of shifts, including evenings and weekends.
Work Environment:
- Fast-paced restaurant environment with a focus on excellent customer service and high-quality food products.
- Team-oriented work environment with opportunities for professional growth and development.
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