Customer Service Representative

3 weeks ago


Smithers, Canada Enterprise Holdings Full time

Job Summary

Enterprise Holdings is seeking a highly skilled Customer Service Representative to join our team. As a key member of our branch staff, you will provide exceptional customer service to internal and external customers, ensuring a seamless rental experience.

Key Responsibilities

  • Assist customers with rental needs, providing information and resolution to their inquiries.
  • Manage incoming and outgoing calls, ensuring timely and effective communication.
  • Meet and greet customers, providing a friendly and welcoming experience.
  • Process returns, check-ins, and exit kiosk transactions, ensuring accurate and efficient processing.
  • Effectively market the company, promoting our services and products to customers.

Requirements

  • High school diploma or above required; some college preferred.
  • Minimum 1 year of customer service or sales experience in retail, guest services, or administrative support.
  • Valid British Columbia Class 5 driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
  • No drug or alcohol-related conviction on driving record in the past 5 years.
  • Able to work a variety of shifts, including weekends and holidays.

What We Offer

  • Competitive hourly rate of $19.69.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.

How to Apply

Interested candidates should submit their application, including a resume and cover letter, to [insert contact information].



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