Customer Service Representative

4 weeks ago


Smithers, Canada Enterprise Holdings Full time
Customer Service Representative

Enterprise Holdings is seeking a highly skilled Customer Service Representative to join our team. As a key member of our branch operations, you will provide exceptional customer service to internal and external customers, ensuring a seamless rental experience.

Responsibilities
  • Assist customers with rental needs, providing information and resolution to their inquiries
  • Manage incoming and outgoing calls, ensuring timely and effective communication
  • Meet and greet customers, providing a friendly and welcoming experience
  • Process returns, check-ins, and exit kiosk transactions
  • Effectively market the company, promoting our services and products
Requirements
  • High school diploma or above required; some college preferred
  • Minimum 1 year of customer service or sales experience in retail, guest services, or administrative support
  • Valid British Columbia Class 5 driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related conviction on driving record in the past 5 years
  • Authorized to work in Canada and not require work authorization sponsorship by our company for this position
What We Offer
  • Competitive hourly rate of $19.69
  • Opportunities for career growth and development
  • Comprehensive benefits package, including extended health benefits and life insurance
  • Training and development programs to enhance your skills and knowledge


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