Retail Banking Sales Professional

4 days ago


Woodstock, Canada BMO Full time
About BMO

BMO Financial Group is a leading financial institution that strives to make a positive impact in the lives of its customers, communities, and employees. We are driven by a shared Purpose: Boldly Grow the Good in business and life.

Job Overview

We are seeking a talented Retail Banking Sales Professional to join our team. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and helping them achieve their financial goals.

Key Responsibilities
  • Deliver personalized service to customers, identifying their needs and providing advice on financial solutions that meet their interests.
  • Collaborate with colleagues to ensure seamless execution of banking services, including handling transactions and supporting customers who visit the branch.
  • Stay up-to-date on personal banking products, practices, and trends, integrating this knowledge into customer conversations.
  • Analyze customer profiles to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contribute to meeting branch business results and the customer experience.
  • Support operational activities, such as inventory management, escalated service requests, and following up on customer applications.
Requirements
  • No prior experience necessary; post-secondary degree or certification in a related field is desirable.
  • High-level knowledge of personal, commercial, and partner offers, and how each can best serve customers' individual needs.
  • Confident and experienced in using social media, tablets, smartphones, online tools, and applications.
  • Strong interpersonal skills, including building rapport and connections with customers.
  • Aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
What We Offer

We offer a competitive salary range of $33,850 - $43,500 per year, as well as a comprehensive benefits package, including health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.



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