Retail Banking Sales Professional
4 days ago
BMO Financial Group is a leading financial institution that strives to make a positive impact in the lives of its customers, communities, and employees. We are driven by a shared Purpose: Boldly Grow the Good in business and life.
Job OverviewWe are seeking a talented Retail Banking Sales Professional to join our team. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and helping them achieve their financial goals.
Key Responsibilities- Deliver personalized service to customers, identifying their needs and providing advice on financial solutions that meet their interests.
- Collaborate with colleagues to ensure seamless execution of banking services, including handling transactions and supporting customers who visit the branch.
- Stay up-to-date on personal banking products, practices, and trends, integrating this knowledge into customer conversations.
- Analyze customer profiles to identify potential opportunities and address everyday banking plans and credit card needs.
- Contribute to meeting branch business results and the customer experience.
- Support operational activities, such as inventory management, escalated service requests, and following up on customer applications.
- No prior experience necessary; post-secondary degree or certification in a related field is desirable.
- High-level knowledge of personal, commercial, and partner offers, and how each can best serve customers' individual needs.
- Confident and experienced in using social media, tablets, smartphones, online tools, and applications.
- Strong interpersonal skills, including building rapport and connections with customers.
- Aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
We offer a competitive salary range of $33,850 - $43,500 per year, as well as a comprehensive benefits package, including health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.
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