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Seasonal Client Service Representative

2 months ago

Vaughan, Ontario, Canada Aritzia Full time

About the Role

We are seeking a highly skilled and enthusiastic Seasonal Concierge Advisor to join our team. As a key member of our client service team, you will be responsible for delivering exceptional client experiences across all channels, including Live Chat, Phone, and Email.

Key Responsibilities

  • Provide world-class client service, resolving inquiries efficiently and ensuring the highest levels of satisfaction
  • Sell clothes and build client confidence through unparalleled styling expertise
  • Meet and exceed established performance targets

Requirements

  • Passion for providing world-class client service and building long-lasting client relationships
  • Aspirational sense of individual style
  • Desire to thrive on a high-performance team
  • Commitment to learn and apply Aritzia's values and standards
  • Ability to communicate effectively in English (written and verbal)
  • Aptitude for learning and navigating diverse technology systems

What We Offer

  • Competitive starting wage of $20/hr
  • Endless growth and recognition opportunities through our pay-for-performance philosophy
  • Aspirational workspaces, elevated employee perks, and experiences
  • Product discount and exclusive private shopping events
  • A-OK Commissary & Café, The SET, and Aritzia Virtual Wellness
  • Amenities including shower facilities, bike rooms, and more

About Aritzia

Aritzia is an Equal Employment Opportunity employer, committed to creating an inclusive and diverse work environment. We welcome applications from candidates who share our values and are passionate about delivering exceptional client experiences.