Hotel Operations Supervisor
4 weeks ago
Hotel Operations Supervisor
At Hampton Inn Calgary Airport North, we are seeking a skilled Hotel Operations Supervisor to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that our guests receive exceptional service and that our staff are equipped to provide it.
Key Responsibilities:
- Co-ordinate activities with other work units or departments to ensure seamless hotel operations
- Establish work schedules and procedures to maximize efficiency and productivity
- Perform same duties as workers supervised to maintain a hands-on approach
- Prepare and submit reports to management on hotel performance and staff activities
- Assist clients/guests with special needs and provide exceptional customer service
- Co-ordinate, assign and review work to ensure tasks are completed on time and to a high standard
- Hire and train staff in job duties, safety procedures and company policies
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies to ensure the hotel is well-stocked and equipped
Requirements:
- 5-10 years of experience in hotel operations or a related field
- Strong leadership and communication skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Knowledge of MS Outlook and other hotel management software
- Client focus, efficient interpersonal skills, organized, and a team player
What We Offer:
- Free parking available
- On-site amenities
- Team building opportunities
- Permanent position with 35 to 40 hours per week
- English as the primary language of work
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