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Food Service Team Lead

1 month ago

Lunenburg County, Canada Tim Hortons Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision: Supervise and coordinate the activities of food service staff, providing guidance and support to ensure that they meet our high standards.
  • Food Quality and Safety: Ensure that all food is prepared and served to our customers in a safe and sanitary environment, adhering to our quality control standards.
  • Staff Training and Development: Train and develop our food service staff to ensure they have the skills and knowledge needed to provide excellent customer service and prepare high-quality food.
  • Inventory Management: Manage inventory levels, ordering supplies and ingredients as needed to ensure that we have the necessary resources to meet customer demand.
  • Customer Service: Provide exceptional customer service, responding to customer complaints and concerns in a professional and courteous manner.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of experience in a food service supervisory role
  • Skills: Excellent leadership and communication skills, ability to work in a fast-paced environment, and a strong commitment to customer service and quality.