Food Service Team Lead

3 weeks ago


Lunenburg County, Canada Tim Hortons Full time
Job Title: Food Service Supervisor

At Tim Hortons, we are seeking a highly skilled and experienced Food Service Supervisor to join our team. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities:
  • Establish and implement efficient work schedules to meet customer demand
  • Supervise and coordinate the activities of food service staff, providing guidance and support as needed
  • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment
  • Estimate ingredient and supply requirements to ensure optimal inventory levels
  • Hire and manage food service staff, providing feedback and coaching to improve performance
  • Monitor and maintain quality control standards, ensuring that food and service meet our high expectations
  • Address customer complaints and concerns in a professional and courteous manner
  • Maintain accurate records of stock, repairs, sales, and wastage
  • Prepare and submit reports to management, highlighting key performance indicators and areas for improvement
Requirements:
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a food service or related role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Flexibility to work varying shifts, including evenings and weekends
Working Conditions:
  • 3-4 people in the supervision team
  • Client focus, efficient interpersonal skills, excellent oral communication, flexibility, and team player
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week


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