Senior Customer Account Manager

1 month ago


Montreal, Quebec, Canada CB Canada Full time
Job Summary

We are seeking a highly skilled Senior Customer Account Specialist to join our team. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, ensuring timely delivery of products, and providing exceptional customer service.

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work independently and as part of a team. You will be responsible for managing customer accounts, resolving issues, and providing solutions to meet customer needs.

Key Responsibilities:

  • Manage customer relationships and ensure timely delivery of products
  • Resolve customer issues and provide solutions to meet customer needs
  • Collaborate with internal teams to ensure seamless customer service
  • Monitor customer performance and provide regular updates to commercial lead
  • Manage customer schedules and coordinate with internal departments to ensure on-time deliveries

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving skills and ability to think critically
  • Highly organized and detail-oriented
  • Experience in customer service and account management

ArdoVLM is a leading food processor, marketer, and innovator of frozen vegetables, fruit, and potatoes. We are committed to providing our customers with exceptional service and high-quality products.



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