Heavy Duty Technician Support Specialist
2 days ago
We are seeking a highly skilled Heavy Duty Technician Support Specialist to join our team at Brandt. This role is responsible for providing technical expertise to our branches and the FleetWise team, ensuring the efficient operation of our heavy equipment fleet.
Key Responsibilities:- Manage technical assistance requests from Brandt Service Departments using the Case & Contact Management System (CCMS)
- Develop and maintain technical solutions by working with Deere, other OEM manufacturers, and the Machine Monitoring Specialists
- Update and maintain the Technical Solution database
- Provide direction and technical expertise to Technicians, Foreman, and Service managers
- Utilize John Deere Service Advisor Remote to generate diagnostic revenue and reduce service field trips
- Report and develop bulletins and help documents on new emerging issues, open BTAC cases, and machine lifecycle planning
- Monitor alerts received from machines through various software platforms and effectively communicate the appropriate actions to the Service Departments or customers
- Bilingual (English / French) is a requirement
- Red seal heavy duty technician certificate or equivalent work experience in the construction and forestry industry
- Minimum 5 years' service experience as a technician, Foreman, or Service manager
- Strong background in computer applications and analytics
- Knowledge of the heavy equipment & dealership service departments
- Ability to filter and correlate different data sources to create an accurate recommendation
- Knowledge of machine application, design, functionality, and understanding the environmental effect on equipment performance
- Understand effective inspection process and equipment lifecycle planning
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Heavy Duty Technician Support Specialist
1 week ago
Regina, Saskatchewan, Canada Brandt Full time{"title": "Technical Support Specialist for Heavy Equipment", "content": "Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Brandt. This role is responsible for providing technical expertise to our branches and the FleetWise team, ensuring the efficient operation of our heavy equipment fleet.Key...
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Heavy Duty Technician Support Specialist
1 week ago
Regina, Saskatchewan, Canada Brandt Full time{"title": "Technical Support Specialist for Heavy Equipment", "content": "Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Brandt. This role is responsible for providing technical expertise to our branches and the FleetWise team, ensuring the efficient operation of our heavy equipment fleet.Key...
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Heavy Duty Technician Support Specialist
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Regina, Saskatchewan, Canada Brandt Full timeJob SummaryBrandt is seeking a skilled Technical Support Specialist to join our team at our Regina Head office location.This role involves providing technical assistance to our Service Departments located within our Peterbilt truck dealerships. The ideal candidate will possess a background as a Heavy-Duty Technician, along with expertise in troubleshooting...
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Heavy Duty Technician Support Specialist
2 weeks ago
Regina, Saskatchewan, Canada Brandt Full timeJob SummaryBrandt is seeking a skilled Technical Support Specialist to join our team at our Regina Head office location.This role involves providing technical assistance to our Service Departments located within our Peterbilt truck dealerships. The ideal candidate will possess a background as a Heavy-Duty Technician, along with expertise in troubleshooting...
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Heavy-Duty Technician Support Specialist
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Regina, Saskatchewan, Canada Brandt Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Brandt. As a key member of our Technical Assistance Center, you will play a critical role in providing technical expertise to our branches and the FleetWise team.Key ResponsibilitiesTechnical Assistance: Manage technical assistance requests from our Service...
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Heavy-Duty Technician Support Specialist
2 weeks ago
Regina, Saskatchewan, Canada Brandt Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Brandt. As a key member of our Technical Assistance Center, you will play a critical role in providing technical expertise to our branches and the FleetWise team.Key ResponsibilitiesTechnical Assistance: Manage technical assistance requests from our Service...
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Regina, Saskatchewan, Canada Brandt Full timeBrandt is seeking a skilled Heavy-Duty Technician Support Specialist to join our team in Regina. This role focuses on providing technical expertise and support to our branches and the FleetWise team, ensuring seamless operation of John Deere, Case, and Contact Management systems.Your responsibilities will include:Managing technical assistance requests from...
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Regina, Saskatchewan, Canada Brandt Full timeJob SummaryBrandt is seeking a skilled Technical Support Specialist to join our team at our Regina Head office location.This role involves providing technical assistance to our Service Departments located within our Peterbilt truck dealerships. The ideal candidate will possess a background as a Heavy-Duty Technician, along with expertise in troubleshooting...
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Regina, Saskatchewan, Canada Brandt Full timeJob SummaryBrandt is seeking a skilled Technical Support Specialist to join our team at our Regina Head office location.This role involves providing technical assistance to our Service Departments located within our Peterbilt truck dealerships. The ideal candidate will possess a background as a Heavy-Duty Technician, along with expertise in troubleshooting...
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Heavy Duty Equipment Technician
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Regina, Saskatchewan, Canada Brandt Full timeJob SummaryBrandt is seeking a skilled Heavy Duty Equipment Technician to join our Value Parts department in Regina. The successful candidate will be responsible for disassembling, inspecting, cleaning, ordering parts, and assembling heavy equipment components in our Regina Rebuild shop.Key ResponsibilitiesEvaluate the working condition of heavy duty...
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Truck Technician Support Specialist
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Regina, Saskatchewan, Canada Brandt Full timeJob Title: Truck Technician Support SpecialistBrandt is seeking a skilled Truck Technician Support Specialist to join our team at our Regina Head office location.This role is responsible for providing technical support to Brandt Service Departments located within our Peterbilt truck dealerships. The ideal candidate will possess a background as a Heavy-Duty...
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Heavy Duty Equipment Technician
1 week ago
Regina, Saskatchewan, Canada Brandt Full time{"Job Title": "Heavy Duty Tech", "Job Description": "Job SummaryBrandt is seeking a skilled Heavy Duty Tech to join our Value Parts department in Regina. The successful candidate will be responsible for disassembling, inspecting, cleaning, ordering parts, and assembling heavy equipment components in our Regina Rebuild shop.Key ResponsibilitiesEvaluate the...
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Heavy Duty Equipment Technician
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Regina, Saskatchewan, Canada Brandt Full time{"Job Title": "Heavy Duty Tech", "Job Description": "Job SummaryBrandt is seeking a skilled Heavy Duty Tech to join our Value Parts department in Regina. The successful candidate will be responsible for disassembling, inspecting, cleaning, ordering parts, and assembling heavy equipment components in our Regina Rebuild shop.Key ResponsibilitiesEvaluate the...
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Heavy Duty Equipment Technician
2 days ago
Regina, Saskatchewan, Canada Brandt Full timeJob Title: Heavy Duty TechBrandt is seeking a skilled Heavy Duty Tech to join our Value Parts department in Regina. As a key member of our team, you will be responsible for disassembling, inspecting, cleaning, ordering parts, and assembling heavy equipment components in our Regina Rebuild shop.Key Responsibilities:Evaluate the working condition of heavy duty...
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Heavy Duty Equipment Technician
2 days ago
Regina, Saskatchewan, Canada Brandt Full timeJob Title: Heavy Duty TechBrandt is seeking a skilled Heavy Duty Tech to join our Value Parts department in Regina. As a key member of our team, you will be responsible for disassembling, inspecting, cleaning, ordering parts, and assembling heavy equipment components in our Regina Rebuild shop.Key Responsibilities:Evaluate the working condition of heavy duty...
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Technical Support Specialist
2 weeks ago
Regina, Saskatchewan, Canada Brandt Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Brandt. As a key member of our Technical Assistance Center, you will be responsible for providing technical expertise to our branches and the FleetWise team.Key ResponsibilitiesTechnical Assistance: Manage technical assistance requests from our Service Departments...
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Technical Support Specialist
2 weeks ago
Regina, Saskatchewan, Canada Brandt Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Brandt. As a key member of our Technical Assistance Center, you will be responsible for providing technical expertise to our branches and the FleetWise team.Key ResponsibilitiesTechnical Assistance: Manage technical assistance requests from our Service Departments...