Travel Operations Manager

2 weeks ago


Municipal District of Rocky View No, Canada Travels4U Corp. Full time
Job Description

We are seeking an experienced Travel Operations Manager to join our team at Travels4U Corp.

About the Role

This is a challenging and rewarding role that requires strong leadership skills, attention to detail, and excellent communication abilities.

Responsibilities
  • Lead a Team of 5-10 Employees: Manage a diverse team of travel professionals, providing guidance, support, and training to ensure exceptional customer service and operational efficiency.
  • Perform Same Duties as Workers Supervised: Stay up-to-date with industry trends and best practices, performing tasks such as preparing and submitting reports, resolving work problems, and recommending measures to improve productivity and product quality.
  • Co-ordinate, Assign and Review Work: Effectively allocate tasks, monitor progress, and provide constructive feedback to drive team success and achieve business objectives.
  • Hire and Train Staff: Recruit, onboard, and train new employees, ensuring they possess the necessary skills and knowledge to excel in their roles.
  • Maintain Operation of Computer Systems: Oversee the maintenance and repair of computer systems, equipment, and machinery to ensure seamless business operations and high-quality customer service.
Requirements
  • Education: A college certificate or diploma from a program of 1 year to 2 years.
  • Experience: 2 years to less than 3 years of experience in a similar role, preferably in the travel industry.
  • Work Setting: Travel agency environment with tight deadlines, fast-paced atmosphere, and high expectations for accuracy and client satisfaction.
  • Skills and Qualifications: Excellent oral communication, flexibility, judgement, and organizational skills, with a strong focus on attention to detail and client needs.
Benefits
  • Salary Range: $60,000 - $80,000 per year, depending on experience.
  • Hours of Work: 30 to 40 hours per week.
  • Language of Work: English.
  • Durée de l'emploi: Permanent position.


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