Travel Operations Manager

2 weeks ago


Municipal District of Rocky View No, Canada Travels4U Corp. Full time
Job Description

We are seeking an experienced Travel Operations Manager to join our team at Travels4U Corp.

About the Role

The successful candidate will oversee the day-to-day operations of our travel agency, ensuring seamless customer experiences and exceptional service delivery.

This is a senior-level position that requires strong leadership skills, excellent communication, and a keen eye for detail.

Responsibilities
  • Operations Management: Oversee all aspects of travel operations, including client services, reservations, and itinerary management.
  • Team Leadership: Supervise and mentor a team of 5-10 staff members, providing guidance and support to ensure they meet performance expectations.
  • Reporting and Analysis: Prepare and submit regular reports on operational performance, identifying areas for improvement and implementing strategies to enhance productivity and quality.
  • Customer Service: Provide exceptional customer service, resolving issues and addressing concerns in a timely and professional manner.
Requirements
  • Education: College diploma or equivalent from a program of 1 year to 2 years.
  • Work Experience: Minimum 2 years of experience in a similar role, preferably in the travel industry.
  • Skills and Qualifications: Strong leadership and communication skills, attention to detail, fast-paced environment, tight deadlines, work under pressure.
  • Salary: $45,000 - $55,000 per annum, depending on experience.
  • Benefits: Comprehensive benefits package, including health, dental, and vision insurance, as well as a generous paid time off policy.

Estimate Salary Range: Based on industry standards and location, we estimate the salary range for this position to be between $45,000 and $55,000 per annum.



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