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Store Operations Manager

2 months ago

Central Ontario, Canada LensCrafters Full time

The Store Manager role at LensCrafters is a challenging and rewarding opportunity for a results-driven professional to lead a high-performing retail team. Key Responsibilities:

  • Develop and execute store strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
  • Build and maintain strong relationships with doctors, vendors, and other stakeholders to drive business results and improve the customer experience.
  • Provide coaching, training, and development opportunities to team members to ensure they have the skills and knowledge needed to succeed.
  • Analyze sales data and customer feedback to identify areas for improvement and develop action plans to drive business results.
  • Maintain a safe and organized store environment that meets company standards.
Requirements:
  • 4+ years of retail management experience, preferably in the optical industry.
  • Proven track record of driving sales growth, improving customer satisfaction, and increasing employee engagement.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Ability to analyze data and make informed business decisions.
  • High school diploma or equivalent required; bachelor's degree preferred.