Service Technician

4 weeks ago

Québec, Quebec, Canada Trane Technologies Full time
Service Technician Job Description

This role is the primary service and maintenance contact for Trane Technologies customers in a defined market with a diverse commercial base including Healthcare, Process Manufacturing Facilities, Education Institutions, and Office Complexes.

Key Responsibilities:
  • Coordinates with team leader/project manager and customer to precisely understand requirements for all on-site installation and repairs by forecasting issues, gathering materials and synchronizing on-site work.
  • Represents the company by serving as the direct customer contact and is responsible for products and equipment on assigned projects, ensuring customer satisfaction by identifying, diagnosing and repairing equipment and systems at customer's location.
  • Uses cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.
  • Displays team effort and dedication to customer by maintaining flexibility to work overtime and weekends as the business requires, including occasional overnight stays.
  • Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions.
Requirements:
  • A High School Diploma or equivalent required, and typically 5 plus years of experience in HVAC. Technical School or formal training is preferred.
  • Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad).
  • Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to:
  • DUI, Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
  • EPA Certification.
Additional Requirements and Environmental Exposure:
  • Must be able to safely and legally operate a vehicle using a seat belt.
  • Must be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties.
  • Must be able to twist the trunk of your body 90 degrees in each direction.
  • Must be able to squat and touch the floor with both hands.
  • Must be able to reach your hands over your head.
  • Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours.
  • This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders. It requires employees to regularly lift and or move up to 10 lbs., frequently lift and/or move up to 40 lbs. and occasionally lift and/or move more than 40 lbs.
  • Must be able to safely use a ladder with a 350 lb. total weight limit, while carrying equipment of 50 lbs. or less.
  • Must be able to maneuver confined access areas, as small as 30" vertical x 45" horizontal.
  • Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15' to 20', and occasionally, up to 50 feet +.
  • This role may be exposed to variable weather conditions, moving mechanical parts, heights, risk of electrical shock, noisy operating equipment and other variable environmental conditions based on location.

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