Regulatory Investigations Manager

4 hours ago


Toronto, Ontario, Canada Professional Engineers Ontario Full time
Job Summary

We are seeking a highly experienced Regulatory Investigations Manager to lead our Complaints & Investigations team. The ideal candidate will have a strong background in regulatory investigations, excellent leadership skills, and the ability to effectively communicate with various stakeholders.

About Us

Professional Engineers Ontario (PEO) is a professional regulatory body responsible for licensing and governing over 91,500 licence and certificate holders. Our mission is to regulate and advance the practice of engineering to protect the public interest.

Key Responsibilities
  1. Lead and oversee the administration and investigation of complaints made against licensed engineers and Certificate of Authorization holders under the Professional Engineers Act.
  2. Manage a team of investigators, analysts, and support personnel, providing direction and guidance as needed.
  3. Develop and implement departmental objectives and strategies, ensuring integration with PEO's overall strategy and regulatory requirements.
  4. Provide clear goals and objectives for the team, with well-defined performance measures and targets.
  5. Embody innovation, identifying opportunities to implement process improvements and efficiencies.
Requirements
  • Extensive knowledge and familiarity with regulatory investigations, including investigative processes, interviewing, and communicating with complainants, respondents, and independent experts.
  • The Professional Engineers Act and its regulations and guidelines.
  • Innovations, emerging trends, and best practices in the professional regulatory sphere.
  • Case Management systems.
  • Experience collaborating and communicating with legal counsel, with strong knowledge of legal frameworks in the regulatory space.
Skills and Qualifications
  • Superior people management skills to produce high-quality team results and outcomes.
  • Excellent organizational, communication, and decision-making skills to direct and manage the activities of the Investigations department.
  • Creativity, innovation, and an ability to identify and implement effective process and policy improvements.
  • Exceptional written communication skills to enable clear and effective correspondence with complainants, respondents, the public, and counsel.
Estimated Salary

$120,000 - $180,000 per year, based on experience and location.



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