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Retail Store Supervisor

2 months ago

Canmore, Canada Health Plus One Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Health Plus One. As a Retail Store Supervisor, you will be responsible for overseeing the daily operations of our retail store, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of sales staff, ensuring that they are meeting their sales targets and providing excellent customer service.
    • Conduct performance reviews and provide feedback to staff to help them improve their performance.
  • Operations and Logistics
    • Oversee the day-to-day operations of the store, including inventory management, stock ordering, and merchandise display.
    • Ensure that the store is clean and well-maintained, and that all equipment and facilities are in good working order.
  • Customer Service
    • Provide exceptional customer service, responding to customer inquiries and resolving any issues that may arise.
    • Work with customers to understand their needs and preferences, and to provide them with personalized service.
  • Reporting and Analysis
    • Prepare and submit regular reports on sales, inventory, and customer service, providing insights and recommendations for improvement.
    • Analyze sales data and customer feedback to identify trends and areas for improvement.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 7 months to less than 1 year of experience in a retail or supervisory role
  • Skills
    • Excellent leadership and communication skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • Strong analytical and problem-solving skills
    • Ability to work independently and as part of a team
Work Conditions and Physical Capabilities
  • Work Environment
    • Fast-paced retail environment
  • Physical Demands
    • Standing for extended periods
    • Handling heavy loads
    • Combination of sitting, standing, and walking
Personal Suitability
  • Personal Qualities
    • Accurate and detail-oriented
    • Client-focused and customer-centric
    • Efficient and effective in interpersonal skills
    • Flexible and adaptable
    • Organized and reliable
    • Team player with a positive attitude