Hospitality Operations Manager

2 days ago


Mile House, British Columbia, Canada Jakes Pub and Grill Full time
About Jakes Pub and Grill

We are a popular dining destination, serving delicious meals to our customers in a welcoming atmosphere.

Job Title: Hospitality Operations Manager

Salary Range: $45,000 - $60,000 per year

Job Description:

We are seeking an experienced Hospitality Operations Manager to join our team at Jakes Pub and Grill. In this role, you will be responsible for overseeing the daily operations of our restaurant, ensuring that all aspects of the business run smoothly and efficiently.

Main Responsibilities:

  • Establish effective schedules and quality control processes to ensure excellent customer service and high-quality food products.
  • Prepare accurate budgets and cost estimates to maintain profitability.
  • Address customer complaints or concerns in a professional and courteous manner.
  • Maintain accurate records of stock levels, repairs, and sales.
  • Supervise the delivery of food trolleys to ensure timely and efficient service.

Team Management:

  • Supervise a team of 3-4 staff members, providing guidance and support as needed.

Support Programs:

  • Provide support to newcomers and refugees with credential recognition.
  • Offer on-the-job training for youth.
  • Provide mentorship and coaching for Indigenous workers.
  • Apply hiring policies to discourage discrimination against visible minorities.

Work Details:

  • This is a permanent full-time position.
  • The work language is English.
  • The working hours are approximately 30-40 hours per week.


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