Operations Manager

4 weeks ago


Québec, Quebec, Canada Tim Hortons Full time
Job Summary

As a Shift Manager at Tim Hortons, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food. You will also train staff in job duties, sanitation, and safety procedures, ensuring that food and service meet quality control standards. Additionally, you will address customers' complaints or concerns and supervise a team of 5-10 people in a fast-paced environment.

Key Responsibilities

- Supervise and coordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation, and safety procedures
- Ensure that food and service meet quality control standards
- Address customers' complaints or concerns

Work Environment

- Fast-paced environment
- Standing for extended periods

Requirements

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Team player
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