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Personal Banking Associate

2 months ago

Québec, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time
Job Summary

We are seeking a highly skilled Personal Banking Associate to join our team at The Toronto-Dominion Bank (Canada). As a key member of our branch, you will be responsible for delivering exceptional customer experiences and contributing to the ongoing improvement of our branch's customer experience.

Key Responsibilities
  • Provide personalized service to customers, creating a positive and memorable experience with every interaction.
  • Act as the primary point of contact for customers, addressing their needs and concerns in a timely and professional manner.
  • Develop and maintain relationships with customers, understanding their financial goals and providing tailored advice and solutions.
  • Stay up-to-date on TD Bank's products and services, promoting them to customers and identifying opportunities to meet their needs.
  • Collaborate with colleagues to achieve business objectives, contributing to the growth and success of our branch.
  • Participate in process improvement initiatives, identifying opportunities to enhance our services and processes.
Requirements
  • High school diploma and/or equivalent experience.
  • 1+ years of relevant experience in customer-facing roles.
  • Post-secondary or undergraduate degree in a related field (preferred).
About Us

The Toronto-Dominion Bank (Canada) is one of the world's leading global financial institutions, delivering legendary customer experiences to over 27 million households and businesses. We are committed to being a leader in customer experience, innovating to enhance the customer experience and build capabilities to shape the future of banking.

Total Rewards Package

We offer a comprehensive Total Rewards package, including a base salary, variable compensation, and a range of benefits and programs to support your financial, physical, and mental well-being.