Senior Retail Operations Manager
3 weeks ago
We are seeking an experienced Senior Retail Operations Manager to join our team at Best Currency Exchange Ltd.
About the RoleThis is a dynamic leadership opportunity for a seasoned professional to oversee the day-to-day operations of our retail stores. The successful candidate will be responsible for managing staff, driving sales growth, and ensuring exceptional customer experiences.
Key Responsibilities:
- Manage a team of retail staff, providing guidance and support to achieve business objectives.
- Determine merchandise and services to be sold, aligning with market trends and customer demand.
- Leverage expertise to develop and implement marketing strategies that drive foot traffic and sales.
- Plan budgets, monitor revenues and expenses, and ensure financial accountability.
- Determine staffing requirements, recruit, and train new hires to meet business needs.
- Resolve complex issues promptly, including customer complaints and supply chain disruptions.
- Oversee daily operations, ensuring efficient workflows, and implementing process improvements.
Requirements
- At least 2 years of experience in retail management, preferably in a similar role.
- Strong leadership and communication skills, with the ability to motivate and inspire teams.
- Strategic thinking, with a focus on driving sales growth and improving customer satisfaction.
- Excellent problem-solving skills, with the ability to resolve complex issues under pressure.
- Financial acumen, with experience managing budgets and forecasting revenue.
Benefits
- A competitive salary of approximately $60,000 - $80,000 per year, depending on experience.
- Ongoing training and development opportunities to enhance your skills and career prospects.
- A collaborative and dynamic work environment, with a focus on teamwork and open communication.
About Us
Best Currency Exchange Ltd. is a leading provider of foreign exchange services, with a reputation for excellence and customer satisfaction. We offer a unique blend of personalized service, competitive rates, and convenient locations. If you are a motivated and results-driven individual looking for a challenging and rewarding career opportunity, we encourage you to apply.
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