Senior Retail Operations Manager

12 hours ago


Surrey, British Columbia, Canada Puff and Stuff Gifts Inc. Full time

The Senior Retail Operations Manager position at Puff and Stuff Gifts Inc. is an excellent opportunity to lead our daily retail operations, drive sales growth, and optimize customer satisfaction.

Key Responsibilities
  • Evaluate Daily Operations: Assess and analyze our daily operations to identify areas of improvement and implement changes that increase efficiency and productivity.
  • Plan and Organize Daily Operations: Develop and implement plans to manage daily tasks, prioritize activities, and allocate resources effectively.
  • Study Market Research and Trends: Analyze market research and trends to determine consumer demand, potential sales volumes, and competitor activity.
  • Determine Merchandise and Services: Identify and select merchandise and services that meet customer needs and drive sales growth.
  • Develop and Implement Marketing Strategies: Create and execute marketing strategies to promote products, attract customers, and increase brand awareness.
  • Plan Budgets and Monitor Revenues: Develop budgets, track expenses, and monitor revenues to ensure financial stability and growth.
  • Resolve Issues: Address customer complaints, supply shortages, and other issues promptly and professionally.

We offer a competitive salary of $80,000 - $100,000 per year, depending on experience. This estimate is based on the seniority of the role, industry standards, and location considerations.

Requirements
  • Bachelor's degree in Business Administration or related field.
  • At least 2 years of experience in retail management or a related field.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong analytical and problem-solving skills.

Puff and Stuff Gifts Inc. offers a dynamic work environment, opportunities for career growth, and a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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