Senior Retail Operations Manager

1 week ago


Surrey, British Columbia, Canada Carzone Motors Ltd Full time
About the Role

We are seeking an experienced Senior Retail Operations Manager to join our team at Carzone Motors Ltd. As a key member of our management team, you will play a critical role in driving business growth and excellence across our retail operations.

Job Summary

The successful candidate will be responsible for leading a team of 3-4 people and overseeing daily store operations, including staff management, customer service, and sales performance.

You will be expected to study market research and trends to determine consumer demand, identify opportunities to increase sales volumes, and develop effective marketing strategies to drive business growth.

In addition, you will be responsible for implementing price and credit policies, managing merchandise and services, and planning budgets and monitoring revenues and expenses.

If you have excellent leadership and communication skills, with the ability to work under pressure in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Manage a team of 3-4 people, providing guidance, support, and coaching to ensure excellent customer service and sales performance.
  • Analyze market research and trends to identify opportunities to increase sales volumes and develop effective marketing strategies to drive business growth.
  • Implement price and credit policies, manage merchandise and services, and plan budgets and monitor revenues and expenses.
  • Determine staffing requirements and recruit, hire, and supervise staff and/or volunteers as needed.
  • Plan, organize, direct, control, and evaluate daily store operations to ensure efficiency and effectiveness.
Requirements
  • Bachelor's degree in Business Administration or related field.
  • At least 1 year of experience in a senior retail operations management role, preferably in a fast-paced retail environment.
  • Excellent leadership and communication skills, with the ability to work under pressure in a fast-paced environment.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions quickly.
  • Proficiency in Microsoft Office Suite, particularly Excel and Word.
What We Offer
  • A competitive salary range of $55,000 - $65,000 per annum, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage, as well as retirement savings plan.
  • Opportunities for professional development and career advancement.
  • A dynamic and supportive work environment, with a collaborative team culture.


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