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Commercial Account Manager

1 month ago


Prince George, British Columbia, Canada Hub International Canada West ULC (Canada West) Full time

Are you a results-driven professional looking for a challenging role in commercial insurance? We have an exciting opportunity for a Commercial Account Manager at Hub International Canada West ULC (Canada West).

The Opportunity

We are seeking a highly motivated and experienced Commercial Account Manager to join our team. As a Commercial Account Manager, you will be responsible for interacting with commercial clients, maintaining professional business relationships with new and existing clients and insurers, and managing an entire book of business.

A Day in the Life

  • Provide exceptional client care as primary client service contact
  • Respond to client requests directly, compiling information and submitting information to appropriate insurance companies and binding coverage where appropriate
  • Participate in formal account reviews, assisting in account rounding and working diligently to provide value-added services for clients
  • Prepare submissions in Policy Works and EPIC
  • Prepare proposals, cover notes, client correspondence, certificates, and invoices as per agency standards
  • Assist Account Teams with various administrative functions
  • Review and prioritize all assigned tasks on a daily basis, including company mail, emails, abeyances/activities
  • Maintain accuracy of electronic files that may be housed in EPIC, Policy Works, Certificate Exchange, and physical files as per agency standards
  • Manage the Marketing of accounts, including new, renewal, and midterm changes
  • Collect data from the client, create an expert submission to be presented, negotiate suitable rates and coverages with company underwriters, present account executives with best programs, and bind coverage
  • Provide training and guidance to new Insurance Advisors on the team
  • Other responsibilities as needed

What You Will Bring to Our Team

  • Self-motivated
  • Strong sense of urgency
  • Ability to provide measurable deliverables to Account Managers and clients
  • Up to ten years of commercial experience as an Insurance Advisor
  • Level 2 insurance license
  • Good communication, problem-solving, and critical thinking skills
  • Pro-active and a self-starter
  • Commercial bonding experience is required
  • Experience with marketing and assisting with client contacts on accounts within the book of business
  • Confident to work independently without supervision
  • Superior client service, presentation, and interpersonal skills
  • Keen attention to detail
  • Solutions-oriented and a critical thinker
  • Work well in a fast-paced, client-focused environment
  • Motivated to contribute within a team environment

Salary Expectations

The compensation for this position is a variable compensation structure, ie., base salary plus commission. As such, the total compensation earned will vary depending on the successful candidate's book of business at a particular time. The expected base salary for this position is $65,000.00 to $70,000.00, plus commissions will be paid based on successful sales performance. The total compensation will be impacted by factors such as the successful candidate's skills, experience, and working location, as well as the specific position's business line, scope, and level. Hub International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses for some positions.

Why Join Hub?

  • Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together
  • We work hard and play hard Get ready for our Staff Holiday Parties
  • Paid day off for your birthday – we want to celebrate you
  • Paid half a day off for volunteering in your community - Hub is a company that gives back and is active in our communities
  • Room to grow within the organization
  • Lots of company perks, benefits, RRSP matching, and great compensation

Your Future with Hub

Choose a career with Hub International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining Hub, you will become part of a rapidly growing company that offers significant opportunity for advancement.

At Hub, we value education and continuous learning, and we will assist you along your career development path. We provide Hub Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations, or programs.

What Makes Us Different Than All the Rest?

Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families, and businesses. To empower our employees to learn, grow, and make a difference in their communities.

Our Core Values:

  • Entrepreneurship: We encourage innovation and educated risk-taking.
  • Integrity: We do the right thing every time.
  • Teamwork: We work together to maximize results.
  • Accountability: We measure and take responsibility for outcomes.
  • Service: We serve customers, communities, and colleagues.

If you value what we value, and like the perks along the way – Apply TODAY

The employment offer is contingent upon completion of a successful background check.

Hub is a company where your contributions will make a difference. We invite you to learn more about our team at. If you require any accommodations during the hiring process, please reach out to to request this. Only candidates selected for an interview will be contacted.

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Department SalesRequired Experience: 2-5 years of relevant experienceRequired Travel: Up to 50%Required Education: High school or equivalent