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Restaurant Operations Manager

2 months ago

Dartmouth, Canada A&W Restaurant Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at A&W Restaurant. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our food quality meets the highest standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of our food preparation and service staff
    • Train staff in job duties, sanitation, and safety procedures
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner
  • Operations and Administration
    • Maintain records of stock, repairs, sales, and wastage
    • Prepare and submit reports as required
  • Team Management
    • Supervise a team of 5-10 staff members
Requirements
  • Education
    • Secondary (high) school graduation certificate or equivalent experience
  • Experience
    • 7 months to less than 1 year of experience in a similar role
  • Language
    • Fluent in English
  • Work Environment
    • Fast-paced environment with a focus on customer service
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment