Senior Manager, IT Infrastructure and Security Lead

3 weeks ago

Edmonton, Alberta, Canada RECRUITMENT PARTNERS INC. Full time
Job Title: Senior Manager, IT Infrastructure and Security

At Recruitment Partners Inc., we are seeking a highly skilled and experienced Senior Manager, IT Infrastructure and Security to lead our global IT infrastructure and security program. This is a critical role that requires a strong technical background, excellent leadership skills, and the ability to collaborate with cross-functional teams.

Key Responsibilities:
  • Provide technical leadership to a global team responsible for IT infrastructure and security service delivery.
  • Collaborate and communicate with stakeholders, developers, and technical team members to deliver on business objectives.
  • Develop and maintain documentation for business processes, operational procedures, technical design, solution structure, and functional know-how.
  • Manage team projects and deliverables utilizing common project management frameworks and delivery methods.
  • Provide 24X7 escalation support to cross-functional teams for critical incidents.
  • Lead, mentor, and manage a team of technical experts, providing guidance and coaching to ensure their growth and success.
  • Develop and maintain relationships with key stakeholders, including vendors, partners, and clients.
  • Manage the technical scope of IT infrastructure and security service delivery, ensuring that solutions are scalable, secure, and aligned with industry standards.
  • Develop and maintain a technology roadmap for the IT infrastructure and security portfolio, ensuring that it aligns with business objectives and is updated on an ongoing basis.
  • Provide thought leadership on emerging technologies, industry trends, and best practices related to IT infrastructure and security service delivery.
  • Lead the design, development, and implementation of complex technical solutions, ensuring that they are robust, scalable, and secure.
  • Develop and manage budgets for IT infrastructure and security service delivery, ensuring that resources are allocated appropriately and that expenditures are in line with business objectives.
  • Ensure that IT infrastructure and security service delivery complies with relevant legal, regulatory, and industry standards.
  • Manage all infrastructure and monitoring tools to enable ideal performance and ensure that components of the disaster recovery infrastructure and technical plans are maintained.
  • Foster a culture of innovation and continuous improvement, encouraging team members to experiment, take risks, and challenge the status quo.
  • Develop and maintain strong working relationships with other teams and departments, including development, operations, and business stakeholders.
  • Provide expert knowledge and direction in IT infrastructure operations and controls, ensuring the reliability of the servers and data storage.
  • Perform system administration for on-prem and cloud infrastructure resources – AD, Databases, IIS servers, Azure, Hyper-V, and VMware.
  • Forecast and manage budgets for the portfolio and ensure delivery within budgetary constraints.
  • Provide regular reporting to senior management on portfolio performance, risks, and opportunities.
Requirements:
  • Bachelor's degree in Computer Science or a related field; Master's degree is a plus.
  • Minimum 10 years of experience in IT infrastructure and security.
  • 5+ years of experience in a management position with people leadership responsibilities.
  • Experience working with managed service providers, SaaS services, and hosted solutions.
  • Solid analytical skills, experience solving practical issues, and engaging cross-functional teams.
  • Ability to effectively prioritize and execute tasks while handling time-sensitive competing priorities.
  • Demonstrated analytical, problem-solving, organizational, interpersonal, and communication skills.
  • Ability to lead discussions with business stakeholders and suggest holistic solutions/improvements for both technical strategy and business processes.
  • Exhibits strong initiative; self-starter who can lead others in ambiguous situations.
  • Ability to influence and drive others toward common goals.
  • Leads by example creative and innovative idea generation and influences decisions across different teams.
  • Experience with leading or participating in the gathering and documenting of business processes and requirements for the system with key business users.
  • Ability to manage multiple initiatives of innovation and converge them all into common strategic objectives.
  • Understanding of holistic infrastructure and security designs, including being able to provide consultation on how those could apply to application design requirements.
Location:
  • Canada (Hybrid Role).
  • The ideal candidate will be based out of Edmonton or willing to relocate to Edmonton for a period of 2 years.
Travel Requirement:
  • International and/or domestic travel to operating sites and offices of our client will be required on a quarterly basis. The successful candidate must be willing to travel as required.

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