Data Provisioning and Reporting Manager

3 weeks ago

Toronto, Ontario, Canada Canadian Red Cross Full time

Job Title: Data Provisioning and Reporting Manager

Job Summary: We are seeking a highly skilled Data Provisioning and Reporting Manager to join our team at the Canadian Red Cross. As a key member of our Philanthropy department, you will be responsible for overseeing the Data Provisioning and Reporting Team and performing managerial duties.

Responsibilities:

  • Manage the Data Provisioning and Reporting Team, including approving time sheets, vacation, and performance evaluations.
  • Develop workplans for the Data and Reporting team and negotiate deliverables and timelines with leadership of other teams.
  • Provide excellent customer service to customers and external suppliers.
  • Investigate and respond to escalated customer/external supplier concerns and resolve issues relating to data inaccuracies.

Requirements:

  • Post-secondary university degree in a relevant discipline.
  • 10 or more years of related work experience, with at least 4 years in a managerial role.
  • Superior analytical skills and ability to interpret complex information.
  • Demonstrated problem-solving ability and hands-on implementation experience.
  • Meticulous attention to detail and high level of sustained concentration.
  • High-level knowledge and experience of Power BI and SQL.
  • High-level proficiency and accuracy in Microsoft Office tools.
  • Knowledge of Blackbaud CRM preferred but not essential.
  • Strong oral and written communication skills.
  • Ability to develop strong cross-functional working relationships.
  • Ability to work effectively in a fast-paced and changing environment.

Working Conditions:

  • The majority of this work will be executed from home.
  • This position will require working non-traditional hours especially during times of disaster or appeal.
  • Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada.

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