Transit Security Officer

2 weeks ago

Waterloo, Ontario, Canada Barber Collins Security services Ltd. Full time

About the Role:

We are seeking a highly skilled and experienced Transit Security Officer to join our team at Barber-Collins Security services Ltd. As a Transit Security Officer, you will be responsible for ensuring the safety and security of Grand River Transit and Region of Waterloo properties and assets.

Key Responsibilities:

  • Conduct mobile and foot patrols of Grand River Transit facilities and assets.
  • Provide fare enforcement duties on board Light Rail Transit Vehicles, operate handheld fare inspection device, and ensure customer compliance with fare policy.
  • Deliver emergency/incident response, investigation, patrol, crime prevention, fare and revenue protection, detection, deterrent and customer service to protect GRT employees, customers, facilities and vehicles.
  • Act as a Transit Ambassador with emphasis on good customer service and public relations.
  • Enforce the Region of Waterloo Code of Use By-law 13-050, Trespass to Property Act and Criminal Code, Federal Statutes and Provincial Acts.
  • Provide assistance to the public and first response to emergency situations.
  • Investigate and respond to complaints and incidents on board trains, buses and transit properties.
  • Conduct full investigations and assist police services when required.
  • Conduct patrols to maintain officer presence and ensure crime prevention.
  • Report criminal activity to Waterloo Regional Police Service and provide assistance if required.
  • Assist emergency personnel with medical emergencies.
  • Deal with confrontation with unruly persons, intoxicated persons, mental health and substance abuse.
  • Carry out court duties as required.
  • Carry out other duties as assigned.

Requirements:

  • Canadian citizen or permanent resident of Canada.
  • At least eighteen (18) years of age.
  • Fluency in English.
  • Graduate or current student of Police Foundations/Law and Security program or equivalent knowledge and experience.
  • Completed minimum of four years of secondary education.
  • Preference will be given to those with experience in a customer service and enforcement environment.
  • Must be able to commit to an assigned schedule, rotating through eight (8) to twelve (12) hour shifts of days, evenings, and overnights. Must be available weekdays/weeknights, weekends and statutory holidays.
  • Knowledge of the Trespass to Property Act.
  • Knowledge of Criminal Code of Canada.
  • Knowledge of Region of Waterloo Code of Use By-Law 13-050.
  • Knowledge of Ontario Use of Force model.
  • Knowledge of Powers of Arrest.
  • Valid Ontario Class G drivers license - must have own vehicle or reliable transportation.
  • Valid First Aid/CPR Level C.
  • Ability to complete and pass mandatory use of force/handcuffing/baton training.
  • Valid Ontario Security Guard License.
  • No criminal convictions for which no pardon has been received.
  • Employees are subject to have police record check and fingerprinting done.

What We Offer:

  • Competitive hourly rate of $24.00.
  • Full-time, permanent position.
  • Opportunity to work in a dynamic and fast-paced environment.
  • Professional development and training opportunities.

How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Accommodation:

Barber-Collins Security services Ltd. welcomes and encourages qualified applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection and hiring process. If you require assistance, please feel free to call our office at 519-745-1111.

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