Operations Support Associate

3 weeks ago


Montreal, Quebec, Canada Disability Solutions Full time

We are seeking an Operations Support Associate to join our team at Disability Solutions. This is an exciting opportunity to work in a dynamic and fast-paced environment where you will be responsible for delivering exceptional service to employees and leaders.

About the Role

The Operations Support Associate plays a critical role in ensuring the smooth operation of our HR processes. You will be responsible for managing employee data, responding to inquiries, and providing support to HR Centers of Excellence. If you have excellent communication skills, attention to detail, and experience working with HR systems, we want to hear from you

Key Responsibilities
  • Manage employee data, including master data changes and management staffing actions
  • Provide guidance on unionized staffing actions and act as a super user for data maintenance
  • Participate in establishing and optimizing processes, procedures, and standards
  • Ensure standard operating procedures and participate in data cleanup activities
  • Support data quality and security audit, identify security weaknesses, and participate in training activities
About Us

We are committed to programs supporting social responsibility and environmental stewardship. As an Operations Support Associate, you will be part of a close-knit team focused on delivering exceptional service to our employees and customers.

Requirements
  • Minimum 5 years of customer service experience, preferably in HR
  • Experience working with SAP and other HR systems
  • Bachelor's Degree in Business Administration or equivalent
  • Fluently bilingual (English and French)

The estimated salary for this role is $65,000 - $80,000 per year, depending on location and experience.



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