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Store Operations Manager

2 months ago


Prince George, British Columbia, Canada Kal Tire Full time
About the Role

We are seeking a highly motivated and experienced Store Operations Manager to join our team at Kal Tire. As an Assistant Store Manager, you will play a key role in supporting the Store Manager in the day-to-day operations of the store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving any issues in a timely and professional manner.
  • Store Operations: Assist the Store Manager in managing store operations, including inventory management, cash handling, and maintaining a clean and organized store environment.
  • Team Development: Develop and implement training programs to enhance the skills and knowledge of store staff, ensuring they have the necessary tools to provide excellent customer service.
  • Inventory Management: Assist in managing inventory levels, including ordering and receiving stock, and maintaining accurate inventory records.
  • Financial Management: Assist in managing store finances, including cash handling, reconciliations, and maintaining accurate financial records.
Requirements
  • Experience: Minimum 2 years of experience in a retail or customer-facing role, with a focus on customer service and team development.
  • Education: High school diploma or equivalent, with some management training preferred.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Certifications: Valid driver's license, with the ability to lift 30-50 pounds as needed.
What We Offer
  • Competitive Compensation: Target annualized compensation range of $55,000 to $65,000 per year, based on experience.
  • Benefits: Comprehensive benefits package, including dental, vision, prescription, massage therapy, EAP benefits, and more.
  • Professional Development: Opportunities for career growth and professional development, including training and certification programs.
  • Work-Life Balance: 40 hours/week, Monday to Saturday, with a focus on work-life balance and employee well-being.