Systems Analyst

1 month ago

Kitchener, Ontario, Canada Wilfrid Laurier University Full time
Job Title: Systems Analyst

Job Summary:

The Systems Analyst III is a key member of the ICT Enterprise Applications Development team at Wilfrid Laurier University. This role is responsible for the full life-cycle development of Enterprise Solutions, ensuring maximum effectiveness and usability in a web-enabled environment.

Key Responsibilities:

  • Conduct systems analysis and design in accordance with accepted standards, including project management, process analysis, and database design.
  • Participate in implementation teams and coordinate with external and internal resources on new installations, upgrades, or migrations of Enterprise Solutions.
  • Ensure thorough testing and quality assurance of new software enhancements before releasing them into production.
  • Provide technical support and training to users, ensuring they have the necessary skills to effectively use and design application reporting systems.
  • Develop and maintain high-quality programming and development skills, as well as systems support, maintenance, and troubleshooting expertise in a client-server and web-enabled environment.

Requirements:

  • University degree in Computer Science, Information Systems, Software Engineering, or a related field.
  • Minimum of three years of experience with Relational Database Management Systems (e.g., Oracle, MySQL, MariaDB, Informix, MS SQL) in a Linux/Windows operating system environment.
  • Minimum of five years of experience programming in at least two of the following languages: Java, C++, PHP, PL/SQL, JavaScript, Pro*C, Pro COBOL, Python, PowerShell, Shell Scripting.
  • Minimum of three years of experience with Tomcat and/or Apache web server.
  • Programming expertise with object-oriented, GUI, and web development tools and technologies (e.g., Oracle Developer, Eclipse, C++, Java).
  • Experience with Ellucian Banner, Degree Works, Oracle Forms, Evisions, BDM/AppXtender, One Card, Desire2Learn, CRM, financial reporting, portal, accounting systems is highly desirable.
  • Understanding of the OSI model and its application in troubleshooting and isolating software and system issues.
  • Experience with Hannon Hill's Cascade, Apache Velocity, XSLT is an asset.
  • Experience with Sharepoint Online, Office365 is an asset.
  • Experience in developing and implementing applications and user interfaces in a web-enabled environment, utilizing backend databases and familiarity with PHP, SQL, JS/JQuery, XML, WordPress, and e-Commerce is an asset.
  • Experience working in an Agile/SCRUM methodology.
  • Strong analytical problem-solving skills, organizational skills, accuracy, attention to detail, and ability to handle multiple priorities and meet short deadlines.
  • Effective communication and interpersonal skills, with the ability to interact with users of varying technical expertise.
  • Ability to work independently and as part of a team, with discretion and confidentiality.
  • A commitment to continuous learning and professional development.

Compensation and Benefits:

This is a full-time, 2-year limited-term position with an end date of July 1, 2026. The normal hours of work are 8:30 am to 4:30 pm, Monday to Friday, with flexibility to accommodate evening and/or weekend work as needed. The hiring salary range is $50.05 to $52.90, with an annual step progression up to $57.20. Considerations for new hire step placements include qualifications, length/depth of required experience, relevant market rates, internal equity, and estimated learning curve.

Wilfrid Laurier University is committed to equity, diversity, and creating a culture of inclusion. We welcome applications from candidates who identify as Indigenous, racialized, having disabilities, and from persons of any minority sexual and gender identities. We strive to make our application process accessible and encourage applicants to contact Human Resources if they require any assistance.

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