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Restaurant Operations Manager
2 months ago
We are seeking a highly skilled Restaurant Operations Manager to join our team at Duke Food Service Inc. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.
Key Responsibilities- Establish and Implement Operational Procedures
Develop and implement effective methods to meet work schedules, manage inventory, and maintain a clean and safe working environment.
Supervise and Train StaffRecruit, train, and supervise a team of staff members, ensuring they have the necessary skills and knowledge to perform their duties efficiently.
Manage Food and Service QualityOversee the preparation and presentation of food, ensuring that it meets our high standards of quality and presentation.
Address Customer ConcernsRespond promptly and professionally to customer complaints or concerns, resolving issues in a timely and satisfactory manner.
Maintain Records and ReportsAccurately maintain records of stock, sales, and wastage, providing regular reports to management on operational performance.
Requirements- Education
Secondary (high) school graduation certificate or equivalent.
ExperienceAt least 1 year of experience in a similar role, preferably in the food service industry.
LanguageFluent in English, with the ability to communicate effectively with staff and customers.
AvailabilityAvailable to work a minimum of 30 hours per week, with flexibility to work varying shifts, including evenings and weekends.
