Senior Director of Operations Leadership

2 weeks ago


Quebec City, Canada Syneos Health Full time
About the Role

We are seeking a highly experienced Senior Director of Operations to lead our Real World Late Phase (RWLP) business unit. As a key member of our leadership team, you will be responsible for driving operational excellence and delivering strategic results.

Job Description
  • Accountability: Ensure delivery of one or more books of work from RWLP-managed accounts according to contracted scope, timeline, and budget.
  • Client Management: Work with assigned clients to identify their RWE needs and ensure these are understood and acted upon directly through the RWLP BU or through collaboration with other BUs.
  • Leadership: Lead discussion with clients to articulate and position RWLP business unit operational processes, peri- and post-approval research standards.
  • Risk Management: Maintain senior management-level relationships with clients via routine meetings, governance meetings, and other forums to create an environment of trust and continuous dialogue about potential risks and/or limitations associated with conducting real-world research.
Requirements
  • Education: Bachelor's degree in life sciences or equivalent required; advanced/professional degree preferred.
  • Experience: 12-14 years managing studies, 10-12 years RWLP experience, and previous real-world late-phase CRO/pharma experience in peri- and post-approval research.
  • Skills: Proven ability to work independently across multiple accounts, navigate complex stakeholder structures, and provide proactive problem-solving for portfolio delivery and financial impact mitigation plans.
What We Offer

As a Senior Director of Operations at Syneos Health, you can expect a competitive salary range of $160,000 - $220,000 per year, depending on experience, plus additional benefits such as comprehensive health insurance, retirement plan matching, and paid time off.



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