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Spa Operations Manager

1 month ago

Burnaby, British Columbia, Canada Thai Vancouver Wellness Spa Full time

Job Summary: We are seeking a highly skilled Spa Supervisor to join our team at Thai Vancouver Wellness Spa. The successful candidate will be responsible for overseeing the day-to-day operations of our spa, ensuring that all services are delivered to the highest standard.

Key Responsibilities:

  • Scheduling and Coordination: Schedule work for therapists and other spa staff, ensuring that all services are delivered on time and to the required standard.
  • Maintenance and Repair: Arrange for maintenance and repair work to be carried out on spa equipment and facilities.
  • Client Support: Assist clients with special needs, providing a high level of customer service and ensuring that their needs are met.
  • Supply Management: Requisition or order materials, equipment, and supplies as required.
  • Problem-Solving: Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
  • Staff Supervision: Supervise, coordinate, and schedule the activities of spa staff, providing guidance and support as needed.
  • Training and Development: Train staff in job duties, safety procedures, and company policies.
  • Work Environment: Work in a fast-paced spa environment, with a focus on delivering exceptional customer service and ensuring that all services are delivered to the highest standard.

Requirements:

  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a spa or related environment.

Working Conditions:

  • Work Term: Permanent.
  • Work Language: English.
  • Hours: 30 to 40 hours per week.