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Field Service Engineer

7 days ago


Vancouver, British Columbia, Canada Tbwa ChiatDay Inc Full time
Technical Position Overview

We are seeking a highly skilled Field Service Engineer to join our team in Vancouver, British Columbia. As a key member of our support team, you will be responsible for providing technical expertise to our customers, diagnosing and repairing complex technical issues, and ensuring the seamless operation of our electric trucks.

The ideal candidate will have extensive knowledge of electric vehicle systems, including 12-volt and automotive wiring systems, high voltage AC and DC electricity, and electronic components. Additionally, they should have experience with light to medium duty commercial vehicles, computer hardware and software, and testing equipment.

Main Responsibilities
  • Develop and implement effective solutions to complex technical issues.
  • Provide expert-level technical support to customers via phone, email, or in-person.
  • Maintain accurate records of all support activities, including repairs, maintenance, and upgrades.