Help Desk Specialist
7 days ago
Overview
AWS is seeking a highly skilled Help Desk Specialist to join our team. As a member of our IT department, you will play a critical role in providing technical support to our employees.
Salary: The estimated salary for this position is $45,000 - $60,000 per year, depending on experience and qualifications.
Job Description: In this role, you will be responsible for responding to user inquiries and resolving technical issues related to computer systems, networks, and software.
Required Skills and Qualifications:
- Bachelor's degree or equivalent in Computer Science, Information Technology, or related field;
- Minimum 7 months of experience in a help desk environment;
- Excellent communication and problem-solving skills;
- Ability to work in a fast-paced environment with tight deadlines;
- Attention to detail and ability to multitask.
Work Conditions and Physical Capabilities:
- Fast-paced environment;
- Tight deadlines;
- Repetitive tasks;
- Attention to detail;
- Ability to multitask.
Additional Information: This is a full-time position that requires working on site at AWS' physical location. We offer a competitive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan.
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