Help Desk Support Specialist

1 day ago

Calgary, Alberta, Canada Cardiai Inc Full time
About the Role

We are seeking a skilled Help Desk Support Specialist to join our team at Cardiai Inc.

Key Responsibilities
  • Provide expert technical assistance to users experiencing difficulties with computer systems, including troubleshooting and resolving issues.
  • Research and implement solutions by consulting user guides, technical manuals, and other relevant documents.
  • Offer advice and training to users in response to identified difficulties, promoting their technical skills and independence.
  • Support business systems, network, and Internet access for users, addressing any technical challenges that arise.
Working Conditions and Physical Capabilities
  • Repetitive tasks and attention to detail are essential for this role.
  • The position requires prolonged sitting and concentration.
Requirements and Qualifications
  • A minimum of 2 years of experience in a similar role, preferably in a permanent position.
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 32 to 35 hours per week
Compensation Package

Our estimated salary range for this position is $55,000-$65,000 per annum, based on industry standards and location. This compensation package includes a competitive salary, excellent benefits, and opportunities for professional growth and development.

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