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Pharmacy Assistant

2 months ago

Burnaby, British Columbia, Canada CareRx Full time

Job Summary

The Pharmacy Assistant - Data Entry Lead will be responsible for leading the technical and workflow functions of the Data Entry department at CareRx. This position will oversee the training of new pharmacy assistants, troubleshoot staff inquiries, and investigate incidents in the department.

Key Responsibilities

  • Lead and carry out Data Entry and Refill tasks
  • Troubleshoot and resolve staff inquiries about the workflow
  • Lead training of new pharmacy assistants and provide work-related feedback to existing staff members
  • Review the daily workflow and report delays to the Manager on duty
  • Investigate incidents as assigned by the pharmacy manager
  • Proactively provide solutions to resolve issues in the department
  • Complete filing requirements in accordance with the College regulations
  • Provide timely updates and reports concerns to the Pharmacy Manager
  • Work in collaboration with the Pharmacy Manager and Operations Manager to implement corporate initiatives relating to Data Entry workflow efficiency
  • Maintain customer service expectations in a timely manner

Requirements

  • Minimum one year of pharmacy data entry experience
  • Experience with Pharmanet Adjudication and Third Party Billing
  • Experience with Kroll system
  • Experience with MS Office, such as Outlook and Smartsheet, Google Sheets an asset

What You Will Bring to the Team

  • Ability to build and maintain strong team relationships
  • Excellent verbal and written communication skills
  • Ability to prioritize work demands
  • Excellent problem-solving and decision-making skills
  • Ability to manage workflow and priorities to meet deadlines
  • Strong attention to detail
  • Maintain confidentiality of patient and employee information as per organizational policy