Restaurant Team Lead
2 weeks ago
Restaurant Team Lead
Job SummaryA & W is seeking a highly skilled and motivated Restaurant Team Lead to join our team. As a key member of the management team, you will be responsible for leading and managing a team of staff to achieve excellent customer service and sales performance.
About YouYou will be working in a fast-paced environment where no two days are the same. Your ability to multitask and think on your feet will be essential to success in this role.
Responsibilities- Evaluate daily operations and make recommendations for improvement
- Monitor staff performance and provide coaching and training as needed
- Plan and organize daily operations to ensure smooth delivery of food and beverages to customers
- Train staff on new procedures and policies
- Balance cash and complete balance sheets, cash reports, and related forms
- Conduct performance reviews and develop action plans for staff members
- Cost products and services and maintain inventory levels
- Ensure health and safety regulations are followed at all times
- Address customer complaints or concerns in a professional manner
- Provide exceptional customer service to build loyalty and drive sales growth
- A competitive salary of $45,000 - $60,000 per year
- A comprehensive benefits package including medical, dental, and vision insurance
- Opportunities for career advancement and professional development
- A dynamic and supportive work environment
- 1-2 years of experience in a supervisory or leadership role in the food service industry
- High school diploma or equivalent required; degree in hospitality, business administration, or related field an asset
- Excellent communication and interpersonal skills
- Ability to work well under pressure and meet deadlines
- Strong problem-solving and analytical skills
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